KnowledgeBlog

If you create a new document in GoogleDocs, not only are you presented with a ruler and a few other changes, but if more than one collaborator are working in the document at the same time you’ll get a coloured cursor and you can see the text in real time. This is very Google Wave-like, [...]

We often discuss matters without defining them because attempting to define every term and every concept would simply lead a conversation down seemingly endless and ethereal paths. The result is what could have been a useful and practical conversation turns into a philosophical debate without any real action. The word “Knowledge” is a good example. [...]

ok – so you’ve just installed the latest and greatest Document Management System. It has version control, audit, compliance, metadata, advanced searching, commenting, work flow, disposal/retention schedules, permissions, security – basically you have got one with the lot. But what about all that information trapped in email? And all those attachments? This is where a [...]

As the systems are becoming increasingly detailed in terms of the amount of information they carry it has become highly critical for the organisations to understand and realise the importance of metadata. If this is done at the beginning of a KM system implementation it becomes really beneficial in the long run. So what is [...]

I’m a little late with getting this to press however at the end of July Amanda Broomhall from AIB Consulting held an enlightening and interactive session about Information Architecture and Intranets. The session was organised by the IIM Melbourne chapter. The following summary is my interpretation of the key lessons from the talk. Amanda commenced [...]

Knowlogist. Definition – someone who studies the practice of knowledge management. Ok, so it may not roll off the tongue, but we like it more than ‘Knowledge Manager’. Some related terms include: – Knowlogy – the study of knowledge management – Knowligism – a phrase related to knowledge management

When something becomes headline news on both Melbourne’s The Age and Sydney’s Morning Herald IT section, you know it’s starting to hit the mainstream. And that is exactly what happened today, when an article about knowledge management appeared in both papers. See here for the SMH article and here for The Age article. The article [...]

Recently I attended a gathering of the Melbourne Knowledge Management Leadership Forum (http://www.melbournekmlf.org/) and heard a very interesting talk from Matt Steel, senior wine maker at Domain Chandon. The talk was about a workshop that members of the Victorian wine community conduct each year for the purpose of sharing their knowledge. What was interesting were [...]

In a previous post I described the competition an individual faces between the incentives of sharing knowledge and job security. A few strategies I have thought of, heard of, or experienced first hand, that help to align the organisational benefit of sharing knowledge with the individual’s dilemma include: People and Policy Do your staff recognise [...]

What we know as individuals and collectively as organisations has never been unimportant however in our modern economy it seems much more critical than it was. This is due to the fact that a much larger proportion of our work is ‘knowledge based’ meaning that we are constantly acquiring information and having to filter and [...]