How to capture Knowledge? Or should it b Y?

July 15, 2009 by Robert

The question of how to capture knowledge, is one that has been around for a pretty long time. And while the obvious  answer over the past few thousand years has been hard copy formats (from stone tablets to bark and more recently paper) the more important question is not about the how, but more about the why.

Capturing knowledge (both for personal and business purposes) has become the by-product of a booming and increasingly inexpensive digital life. If we want something recorded, we use our video cameras, SLR or mobile phones, etc. But why do we do this? Clearly, there differences between work and personal information, but the overall concept is the same, that is:

We share information to;

1) add value to our organisation or community;

2) reduce replication; and

3) advertise what we are good at.

Only when we understand why we need to capture information, can we then start to think about the best way to make that information available to the people who need it, and will benefit most from it. And that’s a whole new topic!

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